Our services Development, support & maintenance

We specialize in delivering complete solutions, from initial development to continuous maintenance and responsive support. Our approach ensures that your online shop is optimized for performance, security, and user experience, while staying adaptable to new trends and evolving customer needs.

Tailored Solutions for Every Shopware Need

Expert Shopware Development & Custom Solutions

Our development team combines deep technical expertise with industry insights to deliver high-quality, scalable solutions. From custom-built shops to specialized plugins that enhance functionality, automate processes, and engage customers, we craft solutions tailored to each client’s unique vision.

Certified Expertise

As official Shopware partners, we bring validated knowledge, ensuring your shop aligns with best practices for performance and scalability.

Custom Development

A custom online shop offers tailored functionality, seamless user experiences, and scalability, ensuring your business stands out while meeting specific needs and adapting to future growth.

Client-Centric Focus

We prioritize close collaboration with our clients, delivering solutions that not only fit but also adapt as their business grows and needs evolve.

Reliable Upkeep for Optimal Performance

Comprehensive Shopware Maintenance Services

The security, speed and up-to-dateness of your Shopware shop are crucial for a smooth customer experience. Our maintenance service offers regular updates, performance optimisation and proactive monitoring to keep your shop reliable and compatible with the latest Shopware features.

Continuous Updates: Regularly applied Shopware updates to enhance functionality and security.
Performance Optimization: Fine-tuning to maintain quick load times and efficient operation.
Proactive Monitoring: Early issue detection to prevent downtime or disruptions.
Third-Party Compatibility: Seamless integration with external plugins and tools, maintaining stability and user experience.

Our Support Packages Support & Maintenance for Your Online Shop

A support contract is primarily about ensuring reliability, continuous availability, and the security of your online business. In the event of an unexpected issue, security incident, or urgent system update, our support contract ensures that we are available to assist you directly, quickly, and without unnecessary complications.

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149€ /month

Reduced hourly rate: €109 €99
Project onboarding and analysis: €872 €399
Shorter response time: < 8h

299€ /month

2 hours of custom services included
Reduced hourly rate: €109 €89
Project onboarding and analysis: €872 €199
Shorter response time: < 8h

1499€ /month

16 hours of custom services included
Reduced hourly rate: €109 €79
Project onboarding and analysis: €872 included
Shorter response time: < 4h

Enterprise
For customers requiring at least 40 hours of custom services per month, our Enterprise package offers the option of an individually tailored support agreement. Contact us to discuss your requirements!

Services included in all packages

Dedicated contact person for technical questions or issues
Guaranteed fast response to critical incidents
Hosting of a test environment and version control for monitoring system changes
Access to a ticketing system for submitting and tracking support requests
Continuous monitoring of your web project’s availability
A single hourly rate for all services
Encrypted backups of your web project available on request
Services billed in 15-minute increments
Minimum contract term of just 6 months; 3 months’ notice required for cancellation

Contact

We are looking forward to hearing from you!

Do you have any questions or would you like to work with us? Drop us a line! We look forward to hearing from you!

SEMES
A brand of Youbility Software

Telephone: +49 341 989 7307

Email: ed.semes@troppus